Verra Links
Refund Policy
Last updated 3 September 2026
Verra Links Pro is sold by SME Digital. Orders are processed by our online reseller Paddle.com, which acts as the Merchant of Record and handles billing, invoicing and refunds.
1. 30-day money-back guarantee
We offer a 30-day money-back guarantee on Verra Links Pro. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date — no explanation required. This applies to both the monthly and annual Pro plans, and to the first payment of a new subscription.
2. How to request a refund
- Visit paddle.net and look up your order using the email address you used at checkout — Paddle processes all refunds for Verra Links.
- Or email info@smedigital.biz with your order reference or the email used at checkout, and we will pass the request to Paddle on your behalf.
Refunds are returned to the original payment method. Processing time depends on your bank or card issuer and typically takes 5–10 business days after approval.
3. Renewals and cancellations
Subscriptions renew automatically until cancelled. You can cancel at any time from your account or through the Paddle customer portal; cancellation stops future charges and your Pro features remain available until the end of the period you already paid for. If a renewal charge caught you by surprise, contact us within 30 days of that charge and we will review it.
4. Free plan
The free Verra Links plan involves no payment, so nothing is charged and nothing needs to be refunded.
5. More information
Paddle's own refund policy and Buyer Terms also apply to your order. See our Terms of Service for the full subscription terms.